Privacy Policy

1. Who we are

We are the data controller for the personal data described in this policy. Our official contact email is khawajatehseenahmed@gmail.com and our registered office is 82a, James Carter Road, Mildenhall, United Kingdom, IP28 7DE.

2. Information we collect

We collect only the information needed to respond to you and to deliver our services. This may include:

• Contact details you provide through our website forms, such as your name, email address, company and phone number.
• Project details and messages you send us about your requirements.
• Technical information such as IP address and browser type, collected through analytics and similar technologies.
• Information you share with us during an engagement, such as business data you ask us to process.

3. How we use your information

We use your personal data to:

• Respond to enquiries and provide quotes or proposals.
• Deliver the services you have engaged us for.
• Manage our business relationship, including invoicing and support.
• Comply with our legal and regulatory obligations.
• Improve our website and services.

4. Legal basis for processing

We process personal data on the following legal bases under the UK GDPR:

• Performance of a contract — where processing is necessary to provide services you have engaged us to deliver.
• Legitimate interests — for example, operating and improving our website, responding to enquiries, and maintaining business records.
• Legal obligation — where we must retain or disclose information to comply with the law.
• Consent — where we rely on your consent, you may withdraw it at any time.

5. Sharing and third-party processors

We do not sell your personal data. We share personal data only with trusted third-party processors who help us operate our business and deliver services, and only to the extent necessary. These include:

• Payment processors, including Stripe and Wise, used to process financial transactions securely. Their own privacy policies apply to the data they process.
• Web hosting and infrastructure providers that host our website and client applications.
• Communication and productivity tools used to run our business.
• Professional advisers, where required.

All third-party processors we use are selected for their security and compliance practices and are bound by appropriate data-processing terms.

6. International transfers

Where personal data is transferred outside the UK, we rely on appropriate safeguards such as adequacy regulations, standard contractual clauses, or equivalent lawful transfer mechanisms, to ensure your data is protected to UK standards.

7. Data retention

We retain personal data only for as long as necessary for the purposes described in this policy, or as required by law (for example, for accounting and tax records). Enquiry data is typically retained for a reasonable period after our last contact with you. When data is no longer needed, we delete or anonymise it securely.

8. Security

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss or alteration, including encryption in transit, access controls, and secure storage.

9. Your rights

Under the UK GDPR you have rights in relation to your personal data, including the right to:

• Access a copy of the personal data we hold about you.
• Rectify inaccurate or incomplete data.
• Request erasure of your personal data in certain circumstances.
• Restrict or object to certain processing.
• Data portability, where applicable.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, email us at khawajatehseenahmed@gmail.com. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK at ico.org.uk.

10. Cookies and website analytics

Our website may use cookies and similar technologies to improve your experience and understand how visitors use the site. You can control or disable cookies through your browser settings. Essential cookies required for the website to function cannot be disabled.

11. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with an updated date.

12. Contact

For any privacy questions or requests, contact us at khawajatehseenahmed@gmail.com or by post to 82a, James Carter Road, Mildenhall, United Kingdom, IP28 7DE.